Eligibility

By using this website, you confirm that you are at least 18 years of age, or accessing the website under the supervision of a parent or legal guardian.

Use of this website is available only to persons who can form legally binding contracts under the Indian Contract Act, 1872.

Use of the Website

You agree to use this website only for lawful purposes.

You must not:

• Use the website for any illegal or unauthorized activity
• Attempt to interfere with the security or functionality of the website
• Upload or transmit viruses, malware, or harmful code
• Copy, reproduce, distribute, or exploit website content without permission
• Use automated tools or systems to collect data from the website

Own Adaa reserves the right to suspend or terminate access to the website if these terms are violated.

Product Information

We strive to ensure that product descriptions, images, and details displayed on the website are accurate.

However:

• Product images are for illustrative purposes only
• Minor variations in fabric, color, or detailing may occur due to lighting, photography, or screen settings
• Product availability may change without prior notice

Own Adaa reserves the right to modify product information, pricing, or availability at any time.

Orders and Acceptance

By placing an order on this website, you agree that the information provided by you is accurate and complete.

Own Adaa reserves the right to:

• Accept or reject any order at its discretion
• Limit quantities purchased per customer or household
• Cancel orders suspected of fraud, misuse, or unauthorized resale

Orders once placed cannot be cancelled.

If an order is cancelled by us after payment has been processed, the amount will be refunded to the original payment method used during checkout.

Own Adaa reserves the right to cancel orders or refuse service if fraudulent, abusive, or suspicious activity is detected.

Pricing and Payments

All prices listed on the website are displayed in Indian Rupees (INR) unless stated otherwise.

Prices may change without prior notice.

In the event of typographical errors in product pricing or information, Own Adaa reserves the right to cancel or refuse orders placed at the incorrect price.

Payments on this website are securely processed through trusted third-party payment gateways.

For some serviceable locations, Cash on Delivery (COD) may be available. COD orders may require confirmation before dispatch.

Delivery

Delivery timelines and shipping information are outlined in our Delivery & Returns Policy.

While we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to:

• logistics partner delays
• location-related constraints
• unforeseen circumstances beyond our control

Own Adaa shall not be held liable for delays caused by courier partners or external factors.

Returns and Exchanges

Returns, exchanges, and refunds are governed by our Delivery & Returns Policy available on the website.

Key points include:

• Returns and exchanges may be requested within 7 days of delivery
• One free exchange is allowed per order
• A ₹150 return handling fee applies for returns
• Refunds may be issued to the original payment method or as an Own Adaa Gift Card
• Customized products are not eligible for return or exchange

Customers are advised to review the full Delivery & Returns Policy before placing an order.

Sandook Circle

Sandook Circle is the membership program offered by Own Adaa.

Members may receive benefits such as:

• member-only discounts
• customization options on select products
• early access to select styles
• exclusive brand updates

Products customized under Sandook Circle are made specifically for the customer and are not eligible for return or exchange.

For non-customized Sandook Circle products, the standard return and exchange policy applies.

Intellectual Property

All content on this website, including but not limited to:

• logos
• text
• graphics
• product images
• designs
• website layout

is the intellectual property of Own Adaa and is protected by applicable intellectual property laws.

Unauthorized reproduction, distribution, or use of any website content without written permission is prohibited.

Third-Party Links

This website may contain links to third-party websites for additional information or services.

Own Adaa does not control or endorse these websites and is not responsible for their content, policies, or practices. Accessing third-party websites is at your own risk.

Limitation of Liability

Own Adaa shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

• the use of this website
• inability to access the website
• purchase or use of products from the website

All services and products are provided on an “as available” basis without warranties except as required by applicable law.

We do not guarantee that the website will always be available, uninterrupted, or free from errors.

Changes to Terms

Own Adaa reserves the right to modify or update these Terms of Use at any time.

Any changes will become effective immediately upon being posted on this page. Continued use of the website after such updates constitutes acceptance of the revised terms.

Governing Law

These Terms of Use shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of the use of this website shall be subject to the jurisdiction of the courts of Delhi, India.